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Corporate Publications
Annual Report
The Council is required to produce an Annual Report by 30th June each year. The statutory power that provides for the production of the Annual Report is contained in Section 221 of the Local Government Act, 2001.
The Annual Report must contain certain information in relation to the activities of the Council in the preceding year. It provides an opportunity to review the performance of the Council and the quality of services provided. The Report also records the key achievements in relation to the provision of infrastructure and presents an opportunity to inform the public of the various activities and operations engaged by the Council over the past year.
The Annual Reports can be viewed by clicking on the 'Annual Reports' link below.
Other Publications
The Corporate Affairs Section also publishes other documents, such as the 5 year Corporate Plan and the annual 'Our County' newsletter. These publications are also available to view below.
Corporate Plan 2009 - 2014
Corporate Plan 2009 - 2014
(PDF Document - 564 kb)
Plean Corparáideach 2009 - 2014
Plean Corparáideach 2009 - 2014
Plean Corparáideach 2009 - 2014
(PDF Document - 573 kb)
Scéim na Gaeilge 2009-2012
Scéim na Gaeilge 2009-2012
(PDF Document - 256 kb)
Irish Language Scheme 2009-2012
Irish Language Scheme 2009-2012
Irish Language Scheme 2009-2012
(PDF Document - 260 kb)
Customer Service Charter
On the 1st of May, 2005 the Council published its Customer Charter. The Customer Charter is a formal declaration by the Council of its commitment to providing an efficient and courteous service to all its customers. Every effort is made to ensure that the Council’s services are delivered to the highest possible standard.
From time to time things do go wrong. If you have a problem or are unhappy with any aspect of the Council’s services the Council wants to know about it. If a mistake has been made or the Council is otherwise at fault you are entitled to an apology. The Council will try to do what it can to remedy the situation at the earliest opportunity. Where possible it will take whatever measures are necessary to prevent a similar situation from occurring again.
Apart from setting out the level of response that should be provided the Customer Charter also refers to the responsibilities of customers. The Council will deal with its customers in a reasonable and mannerly way. Customers are expected to treat the employees of the Council in a courteous, civil and professional manner.
(PDF Document - 285 kb)
Corporate Plan 2004-2009
Laois County Council is required to produce a Corporate Plan every 5 years. The Corporate Plan is drawn up within the 6 month period following the holding of a Local Elections. The Corporate Plan is a statement of strategy that sets out what the goals and objectives of the Council are for the 5 year period for which the Council is elected. The current Corporate Plan of Laois County Council covers the period from 2004 - 2009.
(PDF Document - 363 kb)
Corporate Plan 2001-2004
Laois County Council is required to produce a Corporate Plan every 5 years. The Corporate Plan is drawn up within the 6 month period following the holding of a Local Elections. The Corporate Plan is a statement of strategy that sets out what the goals and objectives of the Council are for the 5 year period for which the Council is elected.
(PDF Document - 820 kb)
Our County 2007
Laois County Council plays a major role in the delivery of social infrastructure for the County of Laois and this publication illustrates just some of the ways in which this Council is working to improve and enhance our county to benefit all our citizens. It is our aim to continue to improve and achieve the highest standards in our service provision and your comments are always welcome.
You can contact this Council by phone at 057-8664000, in writing or by emailing corpaffairs@laoiscoco.ie.
Tá súil agam go mbainfidh sibh taithneamh as an nuachtlitir seo.
(PDF Document - 1,857 kb)
Our County 2008
Laois County Council plays a major role in the delivery of social infrastructure for the County of Laois and this publication illustrates just some of the ways in which this Council is working to improve and enhance our county to benefit all our citizens. It is our aim to continue to improve and achieve the highest standards in our service provision and your comments are always welcome.
You can contact this Council by phone at 057-8664000, in writing or by email.
Tá súil agam go mbainfidh sibh taithneamh as an nuachtlitir seo.
(PDF Document - 475 kb)
Our County 2009
Our County 2009
(PDF Document - 1,748 kb)
Our County 2010
Our County 2010
(PDF Document - 527 kb)